Numbered requests
Every request receives a clear system-generated reference number for managers, technicians, and support teams.
NOVA Buildings helps managers and technicians move from a reported problem to a documented result. Each request can carry a unique number, location, priority, technician assignment, workflow status, operational notes, and a final maintenance report.
When a fault is reported through an informal message, managers may not know whether it was assigned, whether a technician visited, or why the repair is waiting. A technician may also need a replacement part or manager approval before work can continue.
NOVA Buildings gives both sides a shared maintenance record. Technicians can create reports, respond to incoming work, document a required part, and return the request to the manager without incorrectly marking it as completed.
Clear records for the locations, people, equipment, and work that keep buildings running.
Every request receives a clear system-generated reference number for managers, technicians, and support teams.
Connect work to a site, building, unit, or registered asset and remove uncertainty about the affected item.
Assign work to a maintenance user while administrators may also perform technician actions when needed.
Track new, assigned, in-progress, waiting-for-manager, completed, and canceled work.
Technicians can explain blockers such as missing parts, access, or approval and return the request to management.
Close work with a written result so the organization retains a useful service record.
Create a request, select the location or asset, describe the fault, and choose its priority.
Send it to a technician, record progress, and exchange notes when parts or approval are required.
Finish the work with a documented outcome managers can review later.
Track problems affecting residential rooms, offices, warehouses, and other spaces.
Open work directly against a registered device or tool.
Give maintenance users a focused view of work relevant to their role.
Use statuses, notifications, notes, and reports to understand the current workload.
Yes. Authorized maintenance users can create reports as well as respond to assigned requests.
Yes. A request can enter a waiting-for-manager state with a note explaining what is required.
The unit is highlighted and the user receives a warning, but the system does not automatically block the assignment.
The system includes in-app notifications for relevant maintenance events and scheduled work.
Try every available feature for 14 days. Continue for USD 160 per year.